Scope of Application

These Terms apply to all users of the website, including visitors, customers, suppliers, and business partners. They outline the rules for product purchases, delivery, returns, intellectual property, and limitations of liability related to the operations of JayaWix Ventures.

Definitions

• Website: Refers to the official online platform or domain of JayaWix Ventures.

• Products: Refers to handmade cotton wicks and other related items offered for sale by JayaWix Ventures.

• User/Customer: Any individual or entity accessing the website or purchasing products.

• Order: The process of purchasing a product from our website.

Use of Website

By using this website, you agree:

• To use it only for lawful purposes and in compliance with applicable laws and regulations.

• Not to interfere with or disrupt website functionality, servers, or networks.

• Not to upload or transmit any malicious code, virus, or harmful data.

• Not to use the website for fraudulent, abusive, or misleading activities.

We reserve the right to terminate or restrict access to the website for users who violate these Terms.

Product Information and Availability

All product descriptions, images, and prices displayed on our website are provided in good faith and are subject to change without notice.

We make every effort to ensure product accuracy, but minor variations in color, shape, or size may occur due to handmade production and display differences.

All products are subject to availability. In the event that a product is out of stock, we will notify you and provide alternatives, store credit, or a full refund.

Orders and Payments

• Orders can be placed through our website or authorized online channels.

• Payment must be completed in full before dispatch.

• We accept secure online payments through trusted payment gateways.

• All transactions are processed in Indian Rupees (INR) unless stated otherwise.

We reserve the right to cancel or reject any order in case of payment issues, fraudulent activity, or product unavailability.

Shipping and Delivery

• We aim to deliver your orders within the estimated time frame mentioned during checkout.

• Shipping timelines may vary depending on your location and courier service provider.

• Delays caused by unforeseen factors such as weather, logistics disruptions, or government restrictions are beyond our control.

• Risk of product loss or damage transfers to you upon delivery.

Returns, Refunds, and Cancellations

Eligibility for Returns:

• Returns are accepted only for products that are damaged, defective, or incorrect at the time of delivery.

• To be eligible for a return, you must notify us within 48 hours of delivery with proof (such as photos).

Refunds:

• Refunds (if applicable) will be processed to your original payment method within 7–10 business days after verification.

• Shipping costs are non-refundable unless the error was from our side.

Cancellations:

• Orders can be cancelled before shipment. Once shipped, cancellation requests cannot be processed.

Intellectual Property Rights

All content on the website — including text, images, logos, graphics, trademarks, product descriptions, and digital materials — are the exclusive property of JayaWix Ventures and protected under applicable copyright and trademark laws.

You may not reproduce, distribute, or use any content from the website for commercial or non-commercial purposes without prior written consent.

Limitation of Liability

To the maximum extent permitted by law:

• JayaWix Ventures shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• We are not responsible for losses resulting from misuse, negligence, or user error.

• Our total liability, whether in contract or tort, shall not exceed the total amount paid for the product purchased.

Indemnification

You agree to indemnify and hold harmless JayaWix Ventures, its partners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the website, violation of these Terms, or infringement of any rights of third parties.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or control these external sites and are not responsible for their content, policies, or practices. Please review their terms and conditions separately before engaging with them.

Privacy and Data Protection

Your personal data is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and processing of your data as described in our Privacy Policy.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Puttur, Karnataka, India.

Updates to These Terms

We may update or modify these Terms from time to time without prior notice. The latest version will always be available on our website, with the date of the most recent revision displayed at the top.

By continuing to use our website after such updates, you agree to the revised Terms.

Contact Us

The Data Controller for your personal data will be JayaWix Ventures, through whom you are purchasing or interacting for our products and services.

If you have any questions about these Terms and Conditions or wish to contact us for any reason in relation to our services or data processing, please contact us at: jayawixventures@gmail.com