What Personal Data We May Collect from Website Users

Personal Identification and Communication Information:

• Name

• Home or Delivery Address

• Email Address

• Phone Number

• Payment Details (processed securely through third-party payment gateways; we do not store card or banking information)

• Purchase and order history

• Any details you provide when submitting queries, reviews, or feedback

Non-Personal and Technical Data:

• Browser type, device model, operating system

• IP address, location data (approximate)

• Date and time of visit, pages viewed, referral URL

• Cookies and web analytics data

Why We Collect, Use and Store Personal Data

1. Order Processing and Customer Service:

We collect personal information to process your orders, confirm payments, arrange deliveries, and provide after-sales support.

2. Business Communication:

We may contact you to provide updates regarding your purchases, new product offerings, discounts, or promotional information relevant to your interests.

3. Improving Our Services:

We analyze website traffic and customer preferences to enhance our products, website design, and overall service quality.

4. Legal and Compliance Purposes:

We retain and process certain information to comply with applicable laws, taxation, accounting, and business record obligations.

Collecting Information through Online Tools

Cookies and Web Beacons:

Our Website may use cookies, pixels, and web beacons to improve website performance and user experience. Cookies help recognize returning visitors and remember preferences such as shopping cart contents or login details.

You can manage or disable cookies through your browser settings. However, certain parts of the website may not function properly if cookies are disabled.

Web Analytics:

We use analytics tools (like Google Analytics) to understand user behavior, traffic patterns, and page interactions to improve our website performance.

IP Address Usage:

Your IP address is used for website administration, fraud detection, and aggregate traffic analysis. It does not personally identify you unless combined with other information.

Processing Purposes

We process personal data for the following legitimate purposes:

• To create and manage customer accounts

• To deliver ordered products and services

• To verify identity and prevent fraudulent transactions

• To respond to customer queries and feedback

• To improve and customize our website content and marketing efforts

• To comply with legal and regulatory requirements

Disclosure to Third Parties

We may share limited personal information under the following circumstances:

• Service Providers: Trusted third parties such as payment gateways, shipping partners, and IT support vendors who assist in fulfilling your orders or operating our website.

• Legal Requirements: We may disclose your information if required by law, government request, or judicial process.

• Business Transfers: In case of merger, acquisition, or restructuring, user data may be transferred under confidentiality agreements ensuring protection.

We do not sell, rent, or trade your personal data for marketing purposes.

Verification of Data

Where applicable, we may verify the contact or transaction details you provide to ensure authenticity and prevent fraudulent or duplicate orders.

Data Protection and Security

We employ appropriate technical, physical, and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

All payment-related transactions are encrypted and processed securely by certified third-party payment gateways compliant with PCI-DSS standards.

Your Choices and Rights

You have the right to:

• Access and obtain a copy of your personal data

• Request correction or deletion of inaccurate or outdated information

• Withdraw consent for receiving promotional communications

• Request deletion of your account or order data (subject to legal retention requirements)

If you wish to exercise these rights, please contact us at: jayawixventures@gmail.com

How Long We Retain Your Personal Data

We will retain your personal information only for as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer required, data will be deleted or anonymized.

Updates to This Privacy Notice

This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. The updated version will always be available on our website under the Privacy Policy section.

Contact Us

The Data Controller for your personal data will be JayaWix Ventures, through whom you are registering, purchasing products, or interacting for related services.

If you have any questions about this Privacy Policy or wish to contact us for any reason in relation to our personal data processing, please contact us at: jayawixventures@gmail.com